HOAN KIEM BRANCH] – CHUYÊN VIÊN THẨM ĐỊNH TÍN DỤNG [KHCN/KHDN] – [RETAIL/CORPORATE] LOAN OFFICER
Shinhan Bank
- Hanoi
- Permanent
- Full-time
- Insurance
- Travel opportunities
- Health checkup
- Training & Development
- Salary review
- Evaluate credit worthiness via processing loan applications and documentation
- Interview applicants to determine financial eligibility and feasibility of granting loans
- Determine all applicable ratios and metrics for preparing credit application and set up loan payment plans
- Communicate with customer via phone/ direct meet / site visit the mortgage or customer's addresses either to request or to provide or to verify information and assess the customer credit worthiness and provided information.
- Complete loan contracts and counsel customers on policies and regulations.
- Maintain and follow up loan records and overdue record, implement collection procedure and propose changes as needed to reduce bad debts.
- Update job knowledge on types of loans and other bank services
- Assess customer needs, explore all options and introduce different types of loans to develop referral networks, suggest alternate channels and cross-sell products and services
- Build trust relationships, customer loyalty and satisfaction throughout the underwriting process.
- Operate in compliance with laws and regulations and adhere to lending compliance guidelines
- Bachelor's degree in business, finance, or a related field
- Good interpersonal and communication skills in English
- Good math and computer skills
- Proven working experience as a Loan Officer or Loan admin
- Solid understanding of lending products and practices
- Comprehensive understanding of lending regulations
- Excellent communication, customer-service, and time-management skills
- Highly detail-oriented, with a strong work ethic, strong dedication to accuracy and efficiency, high responsibility in teamwork
- High self-motivated and committed
- Ability to pass a background check