Key Account Manager - Medical Devices

Baxter

Hanoi
Permanent
Full-time

1 month ago

This is where you save and sustain livesAt Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.Essential Duties & Responsbilities:

Engaged in business development by identifying opportunities and drive the sales of Baxter's Healthcare System & Technology product portfolio to health care providers embracing a solution-selling proposition
Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
Acquire a thorough understanding of key customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain business continuity
Play an integral part in generating new sales that will turn into long-lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Responsible for achieving and exceeding the company’s sales targets/budgets of the allocated territories
Understand and articulate in detail the functionalities/clinical benefits to patients and care givers of the products while offering an economic benefit to the hospital
Be the local expert to the Commercial Leader, Sales Manager, distributors, and customers for assigned product lines
Working closely with the regional Product Managers in improving product knowledge and competency of local team on specific products including product demonstrations, sales training support as well as Clinical Seminars/Symposium organization and execution

Education & Experience:

Degree in Nursing, Science, Pharmacy or equivalent preferable
At least 8 years’ experience of managing hospital accounts and solutions selling in medical devices/equipment industry
Ability to manage territory/region with minimal supervision
Experience in tender management is added advantage
Demonstrated a track record of consistent performance delivering high quality sales effort and target achievement
Ability to conduct CME and product training to HCPs
Ability to manage different and additional portfolios

Reasonable AccommodationsBaxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the here and let us know the nature of your request along with your contact information.Recruitment Fraud NoticeBaxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our .

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