Medical Science Liaison Specialist - V&I - HCM (Temporary - 8 months)
AstraZeneca
- Ho Chi Minh City
- Temporary
- Full-time
- 65% of time in field engaging HCPs and external stakeholders across territory and brands
- Proactively identify HCPs with high levels of scientific expertise in local treatment practice to collaborate on specific medico marketing activities
- Development and implementation of KEEs engagement plan in collaboration with line manager and TA lead. Review with the line manager and MAM this plan every quarter, develop KEEs visit plan- this includes pre call visit/engagement plan with clear objective of the visit, key points discussion for the visit, data to be shared and discussed with the KEEs.
- Develop own scientific knowledge for discussion on all aspects of the data to be shared with KEEs in a scientific, objective and balanced way through 1:1 discussions. Prepare for such interactions with peer group discussions. Respond to unsolicited requests for information about unapproved AZ products or unapproved uses of approved products, presenting such information in an objective, scientifically balanced, substantiated manner. Develop database of Key opinion leaders and also provide recommendations for advisory board participation
- Proactively provide scientific updates and information to KEEs and identify the relevance of the data to the scientific community
- 65% of available time spent meeting KEEs. (Available time = total days minus holidays, weekends, sickness)
- Complete records of KEEs visits and regular review by TA Lead/line manager (define routine review as monthly for new starters and quarterly for non new starters)
- Coverage/engagement of KEEs versus plan
- Improvement in advocacy score
- Meeting skills and presentation skills based on in field coaching and 6 monthly official field assessment
- annual role play assessment of capabilities and scientific knowledge– use standard assessment form and methodology
- Feedback from KEEs
- Build AZ relationship with key external stakeholders (e.g. patient advocacy groups, key medical organisations, hospital pharmacy). Find opportunities to collaborate with such external stakeholders. Provide scientific support in CME events and through appropriate medical sponsorships/ partnership.
- Act as scientific expert in the disease area(s) by presenting therapeutic updates to external stakeholders
- Quantity of CMEs and Medical Sponsorship versus plan
- Positive customer feedback post events
- Identify and recommend KEEs for Advisory Boards.
- Identify potential speakers and train speakers as appropriate.
- Interact in the field with the medical community in the context of various medical projects, such as clinical trials, , ESRs, scientific exchange meetings
- Discuss potential involvement
- Respond to unsolicited off label questions from KEEs
- Able to conduct basic discussions on clinical trials in terms of study design and feasibility
- No of Advisory Board Meetings versus plan
- No of P2Ps/round table discussions versus plan
- No of CMEs versus plan
- No of ESRs communicated
- Customer feedback
- In field observation by line manager in LCM such as ESR and RWEs and coaching form
- % of trainings conducted versus plan
- No of days providing training versus plan
- Feedback on training from participants ; facilitator effectiveness should more than 4 points
- Feedback from business partners on quality of contribution to Medical and Brand plans – collected by line manager
- Attend relevant scientific congresses and HCP meetings to gather new knowledge on AZ compounds, competitor information and therapeutic area
- Positive engagement and response to coaching and feedback received from MSL manager and TA lead.
- In daily work takes time to reflect on customer interactions and works on areas agreed with MSL manager as priorities for development. Develop functional capability in the role
- Proactively demonstrate the AZ Values
- Identify areas for self-development and discuss developmental needs with line manager using the 70-20-10 principle (experiential learning, coaching/networking/relationship-based learning and class room training)Active participation in AZ training, projects, and meetings depending on development needs
- 100% completion of training as required on Medical Academy and AZLearn
- Feedback on congress report/highlights shared with cross-functional team as planned – completed feedback templates
- Has a personal development plan and completes identified development activities as planned
- 360 degree feedback from key internal stakeholders (optional)
- Keep regular update and operate within the relevant Codes of Conduct, Ethical Interactions (EI), including GPEI and SOPs
- Be sure to understand AZ policies when engage to KOLs and external stakeholders
- 100% adherence to compliance
- Bachelor’s Degree or working towards a professional qualification
- Thorough knowledge or experience of the pharmaceutical industry and the area of field medical liaisons
- Ability to interact and manage a range of stakeholders both internally and externally
- Knowledge of legislation relevant to pharmaceutical sales and marketing
- Advanced scientific degree
- Understanding of multiple aspects within Medical Liaisons
- Project and team management experience
- Field Medical Liaison and Medical Affairs Function
- Sales Representatives
- Compliance Team
- Service providers
- Regulatory bodies
- Key stakeholders in the local community
- Healthcare professionals