
Demand and Supply Executive
- Ho Chi Minh City
- Permanent
- Full-time
- Support to manage; perform instrument management for both physical and system
- Work closely with Product Manager, Sale team, Service team, IT workflow team to set up suitable installation plan.
- Work closely with transporter and DKSH team for arrange shipment to customer safety and on time as schedule.
- Manage to transfer instrument from HCM location to HN/DN location as vendor’s schedule; ensure to saving cost as well.
- Manage equipment master/database between SAP and Rexis system; ensure the data is correct and on time, ensure to achieve the KPI between Professional Service and global team.
- Work closely with Product Manager for forecast instrument as installation plan
- Perform to goods receipt the local accessories in SAP system and transfer the system to warehouse, ensure system and physical are the same.
- Check and perform to goods receipt other accessories as Water Treatment and IT Infinity
- Support to management RU Instrument destruction
- Work with Product Manager and Service Team for RU Instrument destruction list
- Work with vendor for sterilization and destruction schedule
- Manage to end of process to ensure the process as SOP guideline/ saving cost and the system is clear out as the physical.
- Develop accurate and timely demand forecasts based on historical data, market trends, and customer insights
- Be responsible of forecast accuracy monitoring, figure out the root cause of forecast accuracy difference and provide the solution
- Collaborate with global product/ demand planners on the allocation to ensure the local supply, and identify bottlenecks to minimize the negative impact in the market
- Work closely with marketing, sales and distributors to gather relevant information to identify patterns and factors influencing demand.
- Work closely with the product managers for stock allocations for bottleneck management for product availability for customers and for managing near-expiry stocks to minimize write-offs
- Monitor and analyze inventory levels, identifying opportunities to reduce excess stock and mitigate bottleneck/ stock out
- Organize and lead the S&OP meeting with the different stakeholders to drive the rolling forecast and update in the system, as well as follow up key supply and demand issues
- Proactively address supply chain disruptions, coordinating with global products/ demand planners to minimize impact on product availability
- Bachelor's Degree in Business, Supply Chain Management or related field from a reputable University (local/overseas)
- Have proven minimum 5 years of experience in Supply Chain / Customer Service in MNCs preferably from the Healthcare industry
- Have excellent customer service orientation, communication, negotiation, and interpersonal skills
- Are proficient or hands-on experience in SAP (MM & SD modules) and strong analytical skills with expertise in ERP system
- Have fluent communication in English and Vietnamese