BD] Application Support Service – SD Consultant

Bosch

  • Tan Binh, Ho Chi Minh City
  • Permanent
  • Full-time
  • 16 days ago
Company DescriptionThe Bosch Group is a leading global supplier of technology and services. Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology.The Bosch Group comprises Robert Bosch GmbH and its roughly 360 subsidiaries and regional companies in some 50 countries. If its sales and service partners are included, then Bosch is represented in roughly 150 countries. This worldwide development, manufacturing, and sales network is the foundation for further growth.Bosch Global Software Technologies Company Limited (BGSV) is 100% owned subsidiary of Robert Bosch GmbH - one of the world's leading global suppliers of technology and services, offering end-to-end Engineering, IT, and Business Solutions.Starting its operation from 2010 at Etown 2 in HCMC, BGSV is the first software development center of Bosch in Southeast Asia. BGSV nowadays have over 4,000 associates, with a global footprint and presence in the US, Europe, and the Asia Pacific region.With our unique ability to offer end-to-end solutions that connect sensors, software, and services, we enable businesses to move from the traditional to digital or improve businesses by introducing a digital element in their products and processes.Job DescriptionRoles & Responsibilities:As a SD consultant for support and maintenance topic, ensure Incidents, Service requests and Problem tickets are resolved within the KPI's and to the customer satisfaction with Quality resolutions.Required skills:Domain expertise in Sales and DistributionShould have thorough knowledge on Sales Order Management , Delivery processing, Transportation management, Invoice processing.
  • Output Management - through EDI, FILE transfer, Mail, PDF forms. Scripts, Smart forms.
  • Very Good Knowledge in Idoc processing, Error handling and IDOC mapping knowledge
  • Very Good experience in Job setups, process and Job error analysis
  • Strong experience in Delivery, Shipments, Picking , packing , WM interface topics,
  • Pricing: Configuration, error analysis.
  • Credit Management, Availability check, Revenue recognition, Credit/Debit Memo
  • Processing, Sales Returns, Free of charge delivery, Intercompany, STO, Billing
  • Handling incident, service requests and problem tickets in SAP SD. Ability to do configuration, master data changes, end-to-end process flow
  • Abap Debugging skills preferred
  • Very good knowledge in LSMW.
  • Cross module : CS,MM,FICO, PP,APO, GTS knowledge is an added advantage
  • SAP S/4 Sales process understanding and good exposure.
  • Special business processes - 3rd Party / Consignments / Returns
QualificationsDesired Skills:
  • SAP certification in Sales and Distribution, S/4 Hana, ITIL certification
  • Language: very good written and spoken English skills
General skills:
  • At least 4 years of SAP SD consulting experience.
  • Excellent problem-solving, consulting and decision-making skills.
  • Handling incident, problem tickets, service and change request in SAP SD.
  • Mentoring, guiding, supporting and directing associates.
  • Good communication and interpersonal skills - Should be able to work independently with minimal supervision
Additional InformationWhy BOSCH?Because we do not just follow trends, we create them. Together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.Benefits and Career Opportunities
  • Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world
  • Join in a dynamic and fast-growing global company (English-speaking environment), with opportunity to work in global projects and being a part of innovation team contributing initiative ideas to the hi-tech world
  • Onsite opportunities: short-term and long-term assignments in worldwide offices
  • Engage in our diverse training programs which surely help strengthen both your personal and professionalism
  • 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
  • 100% offered salary and mandatory social insurances in 2-month probation
  • 15++ days of annual leave + 1-day of birthday leave
  • Premium health insurance for employee and 02 family members
  • Flexible working time and working model
  • Lunch and parking allowance

Bosch