Spa Trainer - Huấn Luyện Viên Spa

Regent Phú Quốc

Setting up the spa and design, spa treatments and create the spa menu.
Enduring a smooth running of spa operations on a daily basis.
Ensuring that all service standards are strictly met.
Training and developing retail staffs in the areas of product knowledge and customer service.
Executing refresher trainings and maintain competency standards.
Cooperating with receptionists and the spa supervisor.
Ensuring that equipments are in good condition and are ready to be used for spa treatments.
Refreshing training, promotional development, upgrading, and leadership development.
Testing trainees and measure their progress and then evaluate and develop the training effectiveness.
Review the quality of training courses and consider the feedback from customers as to develop and implement a trainings .i.e. in product knowledge.
Organizing and planning diary 1 month in advance and include training requests.
Checking over the grooming of all therapists.
Training new massage techniques.
Developing innovative programmes. Ensure that standards for quality, content and variety are met.
Meeting / Exceeding budgets of revenues and meet budgets of labor costs and direct costs.
Attending and participating in required staff and management meetings and training seminars.
Performing other tasks as defined by the spa manager or the management.

Quyền lợi được hưởng

Yêu cầu công việc

Minimum 2 years of solid experience in captioned position in sizeable luxury hotel / spa.
With CIDESCO/CIBTAC/ITEC/WSQ qualifications and other recognized certificates will be an advantage.
Good command of written and spoken English and Vietmanes
Strong leadership and good interpersonal skills.
Well versed in Excel and Word.

Yêu cầu hồ sơ

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