Lead Product Designer · Data Platforms · Vietnam

Grab

Ho Chi Minh City
Permanent
Full-time

1 month ago

Company DescriptionLife at GrabAt Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.Get to know the teamData Platforms is a Technical Infrastructure team is a group of product managers, product designers, software engineers, and program managers focused on improving the efficiency and effectiveness of Grab's Technology and Data platforms, which are serving millions of users everyday. These platforms include, but are not limited to, Experimentation platform, Data Discovery and Catalog layer, Metrics Engine, Customer Data Platform, ML Platform. Our mission is to build and maintain a suite of internal tools and platforms that enable Grabbers to work smarter, faster, and more collaboratively.Get to know the roleAs a Lead Product Designer on the Data Platform team, you will advance Product Design quality and practice and work across cross-functional Problem Space Teams on strategic initiatives. You will work in a highly collaborative fashion, exploring the needs of our users and creating impactful solutions for the business.If you have a user-centric approach, embrace ambiguity and thrive in collaborative environments, then the Grab Design team is the place for you. We're looking for exceptional product designers who are excited by the opportunity to have a major impact on how millions of people across Southeast Asia interact with Grab.Job DescriptionThe day-to-day activitiesIndependently designing products with excellent quality across problem space teams and on strategic initiatives that focus on user experience of grab support and agent platforms.Drive Product Design outcomes and set direction across teams; driving complex, strategic initiatives.Ensure we build the right solutions - addressing value, usability, feasibility and viability, and negotiating any necessary trade-offs with minimal waste while safeguarding goals.Confidently defend design decisions and effectively convince senior stakeholders.Drive collaboration across domains, functions and teams; facilitating their alignment and efficiencies by driving discussions, workshops and exploration.Drive problem exploration, solution discovery and solution delivery across teams; displaying autonomy to work and navigate complexity independently.Act as a force multiplier by helping designers in adjacent teams deliver better work.Develop problem-framing approaches, establishing new starting points that lead to new kinds of solutions, affecting strategic thinking, not just execution, across teams.Design simple solutions to particularly complex problems; knitting together multiple 'products' in an experience and unlocking new value.Produce visual design that elevates the quality, consistency, and credibility of user experiences.Use a variety of prototyping tools and methods to create highly interactive and realistic prototypes with complex functionality.QualificationsThe must-haves6+ years of Product Design experience.Portfolio demonstrating design process, shipped work and impact.Excellent communication, presentation, and interpersonal skills.Experience working on cross-functional product teams.Excellent fundamentals in interaction and visual design craft and practice.Experience coaching others in interaction design, visual design or prototyping.Excellent knowledge of mobile and front-end web standards and development.Experience with Figma, Protopie, After Effects or other design tooling.The nice-to-havesExperience in Service Design, User Research, Front-end Development, Accessible Design or Design Systems are all a plus.
support or agent platform.Excellent understanding of UX design for the web, mobile, or touch devices, including some internal tools.Good eye for visual design & hands-on experience in user interface design.Ability to prototype and demonstrate design concepts to extended stakeholders.Ability to plan and lead design workshops independently with multiple parties by utilising best practices methodology in problem-solving.Ability to test (such as concepts or usability testing) and iterate the design with strong on-to-the-ground insights from users.

Grab

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