Analyst, Workplace Engineer

National Australia Bank

  • Vietnam
  • Permanent
  • Full-time
  • 1 month ago
Job Posting End Date:Worker Type: Fixed Term (Fixed Term)Workplace Engineer, ApplicationAbout the JobResponsible for the operational support of Desktop, Software Packaging and Release within Workplace, Performance & Quality, Capacity & Continuity, Issue & Risk Management.Main ResponsibilitiesEssential capabilitiesLiaise with the stakeholders to ensure requirements are gathered and expectations are set. i.e. technical requirements, complexity and timeframes, etc.Package applications/software utilizing the corporate preferred and licensed toolsetCreate and maintain documentation and conforming to standards (NAB & external)Liaising with the wider resolver groups. i.e. SCCM, SOE, Service Desk, Desktop Support, etcPeer Reviews/Quality Assurance checkpoints and sign offs amongst the teamAim for a Zero-defect packagePlan, schedule and coordinate releases following the standard lifecycle (dev, uat, test, pilot, prod)Close working relationship with software release coordinatorsEnsure compatibility across the environment, not limited to BOE/SOEForesight on upcoming security releases and version upliftsAdhere to change management standardsMaintain necessary skills to keep up to technology trends and changes * Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.Technical Skills2-5 year’s support / administering medium to large-scale Windows desktop (physical and virtual) environmentsProven work experience as a Software/Application Packager2 years’ experience delivering workplace services in an enterprise environment.Experience (2+ years) experience delivering service in an enterprise ITIL environmentSOFT SKILLSAbility to work part of a team or autonomouslyRelevant industry certifications desirable.Strong business communication and interpersonal skillsProven ability to remain flexible to deliver business outcomesTertiary qualification in a Technology discipline or related fieldProven experience in coordinating multiple stakeholders and 3rd parties to deliver successful outcomes in a time sensitive environmentTHE BENEFITS AND PERKSWe appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits.1. Generous compensation and benefit packageAttractive salary20-day paid annual leave and 7-day paid sick leave13th month salary and Annual Performance BonusPremium healthcare for yourself and family membersMonthly allowance for team activitiesPremium welcome kit and occasional gifts of appreciationExtra benefits on your work anniversary2. Exciting career and development opportunitiesLarge scale products with modern technologies in banking domainClear roadmap for career advancement in both technical and leadership pathwaysAccess to digital learning platform such as UdemyConsistent and high-quality leadership training through the Distinctive Leadership program (DLP)Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)Sponsored English course with native teachersOpportunity for training in Australia3. Professional and engaging working environmentHybrid working model and excellent work-life balanceState-of-the-art & modern Agile officeFood and beverages in the office pantryEmployee Assistance Program to improve your physical and mental healthAnnual team activities and company eventsA solid and talented team behind you – great people who love what they doA DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONEWe know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.CLOUD-FIRSTNAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!If this excites you, let's have a chat over a cup of coffee!It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.
Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.It’s a good time to see what more you can find at NAB as aWe naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Out passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.If this excites you, let's have a chat over a cup of coffee!It's more than just a career at NAB!We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.IT'S MORE THAN MONEYWe naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.

National Australia Bank