Assistant Front Office Manager - Hyatt Regency Nha Trang

  • Nha Trang, Khanh Hoa
  • Permanent
  • Full-time
  • 1 month ago
Description:
  • Monitors overall room standards and collaborates with Housekeeping and Engineering to ensure guest rooms, VIP arrivals, and public areas meet brand expectations.
  • Oversees Front Office operations, ensuring clean data, guest satisfaction, and proper handling of overbookings and room allocations.
  • Leads grooming, training, and performance development for Front Office staff to maintain high service and presentation standards.
  • Promotes cross-departmental teamwork, compliance with hotel policies, and continuous improvement based on guest and employee feedback.
Qualifications:Ideally with a university degree or diploma in Hospitality or Tourism management.Minimum 2 years of work experience in a similar managerial role at an international branded hotel.Fluency in spoken and written English required.Strong interpersonal skills, good problem solving and administrative skills, and high competency in Microsoft Office.

Hyatt