Floor Supervisor

• Prepares daily scheduling and briefing of staff reporting to him/her
• Attends daily briefing with the Executive Housekeeper and Housekeeping Manager
• Supervise and train all Housekeeping staff reporting to him/her
• Conducts regular inspection of all areas of responsibility to make sure instructions are carried out, comes up with expected results and ensures accepted standard of cleanliness, maintenance and sanitation
• Inspect rooms daily and special attention to VIP arrivals as well as In house guests. Submit daily report to Housekeeping Manager
• Maintains discipline and high morale among staff. Correct mistakes or inadequacies of the same and recommend disciplinary action to the Housekeeping Manager
• Monitors staff performance and reflect comments in the performance-tracking sheet. Evaluates staff on probation and staff on a yearly basis
• Provides friendly and helpful assistance to all personnel assigned to him/her and sees to it that they carry out their duties and responsibilities properly
• Promptly reports to the Room Coordinator or Engineering department any problem or defects in his/her area for proper action
• Attends to complaints and requests concerning area of responsibility and takes corrective action
• Immediately reports any of loss or damage to hotel property, as well as unusual incidents occurring in his/her shift to the Housekeeping Manager
• Trains staff of the proper use of all cleaning solutions and machines
• Ensures the cleanliness and maintenance of all cleaning tools/machines and record defects/breakdown of the same
• Monitors usage of all cleaning supplies to avoid wastage and cut on unnecessary expenses
• Ensures that staff follows correct safety procedures
• Checks staff for proper grooming, clean uniforms and use of nametags while on duty. See to it that they abide by the rules and regulations of the hotel and follows emergency procedures as the need arises

• High school education

• Good oral proficiency in English language

• Minimum 2 years of experience in a similar capacity

• Ability to speak other languages and basic understanding of local languages will be an advantage

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social
• Responsibility and Environmental, Social, and Governance (ESG) activities.

Accor