IT Assistant Manager, TMS

DHL

  • Vietnam
  • Permanent
  • Full-time
  • 14 days ago
About usDHL Supply Chain, part of the EUR 56.6bn DPDHL Group, is the world’s leading contract logistics provider. Combining value-added and management services with traditional fulfilment and distribution, our customized, integrated logistics solutions drive efficiency, improve quality and create competitive advantage.DHL Supply Chain offers specialist, proven expertise within the Automotive, Consumer, Chemicals, Energy, Engineering & Manufacturing, Life Sciences & Healthcare, Retail and Technology sectors. As today’s global markets grow, our innovative logistics solutions are ready to help.Responsibilities
  • Understand Supply Chain business, especially Transport operations to provide excellent IT service delivery to business
  • Participate in TMS setup, system testing, user training, UAT support and other deliverables of TMS deployment projects.
  • Support daily TMS related issues & user queries, so that Operation can use TMS properly and effectively
  • Drive TMS usage KPI through reporting and process improvement
  • Support system change request, and coordinate with requester to implement per Change Management process
  • Explore new system functionalities and new technologies (RPA, PowerBI, etc.) to support Transport Digitalization
RequirementsMust-have
  • 5+ work experience in IT industry - either as IT System Supervisor, Tech Consultant or BA/Product Owner
  • MS Office skills - Word, Excel, PowerPoint, MS Project, Visio and Collaboration tools
  • Intermediate knowledge in Network topologies and System designs
  • Experience in implementing MS - system configuration & testing, interfaces design, reports development
  • Logical thinking with good programming skills in C#, VB.NET, SQL queries
  • Ability to manage stress as an agile multi-tasking with high priority
  • Enthusiasm and carefulness, to be right at first-time needed
  • Innovative Mindset, able to take initiative in process improvement, system enhancement
  • Flexibility & Reliability - minimal supervision required
  • Bachelor’s degree in computer science, Logistics or related disciplines
  • Good command of English
  • Strong communication skills both written and verbal, to be able to cooperate with cross-departments teams
Nice-to-have
  • Experience in the Supply Chain Industry and/or Transport operations
  • Knowledge in IT product life cycle, ITIL, Network Administration.
  • Global Exposure: Experience working in an international corporation or with regional teams.
Education:
  • Bachelor’s degree in computer science, Information Technology, Logistics, or related fields.

DHL