Site Reliability Engineer (Senior/Intermediate)
Employment Hero
- Vietnam
- Permanent
- Full-time
- Lead the design, implementation, and maintenance of highly available and scalable infrastructure and services.
- Develop and implement best practices for monitoring, alerting, and incident response to ensure system reliability and availability.
- Automate deployment, configuration, and management processes to streamline operations and enhance efficiency.
- Conduct performance analysis and capacity planning to proactively address scalability challenges and optimize resource utilization.
- Collaborate with software engineering teams to ensure that applications are designed for reliability, scalability, and performance.
- Drive continuous improvement through the evaluation and adoption of new technologies, tools, and methodologies.
- Mentor and coach junior team members, fostering a culture of learning and professional growth.
- Participate in on-call rotation and respond to incidents as needed, ensuring timely resolution and minimal impact on users.
- Experienced in a similar role, with a proven track record of designing and maintaining highly reliable and scalable systems.
- Proficiency in Ruby or TypeScript programming language, OR expertise in other OOP languages such as Python, Golang, Java, etc. and a willingness to learn our tech stack (both Ruby and TypeScript roles available).
- Experience with cloud computing platforms such as AWS.
- Experience with containerization and orchestration technologies such as Docker and Kubernetes.
- Experience with monitoring and logging tools such as Datadog and Sentry
- Excellent problem-solving and troubleshooting skills.
- Strong communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
- You are passionate about learning and sharing your knowledge, and not afraid to challenge your peers, but also welcome being challenged.
- English language abilities, both written and verbal - you’ll be working with people across the world, including from Australia.
- Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience.
- You have experience in mentoring team mates, or even leading an Engineering squad.
- Experience with Agile/Scrum methodologies.
- Remote-first and flexible working arrangements
- 20 days Annual Leave, plus VN Public Holidays
- Leisure Rules Days - an extra day to take leave whenever you are simply not feeling very “workie”
- A generous budget to spend on setting up your home office or WFH station
- $500 USD for books, conferences & courses for your professional development plan
- $500 USD for English learning courses
- VND 80,000 budget for lunch for day-in-office
- Best-in-class hardware, tools and tech - choose either a MacBook Pro or Windows laptop
- Premium Healthcare Insurance Program for you and your loved ones.
- Sports club funded by Employment Hero
- Monthly get-together event in the office for team bonding
- Learning and development opportunities, including MCI courses, Go1 Learning, external study policy and tailor-made individual development plans
- Reward and recognition programs - because great work should be recognised and rewarded
- Including Lightning Award for delivering quality work at speed and Values Champion Awards
- Annual Global Gathering to get to know your global colleagues - we’ve been to Thailand, Da Nang (Vietnam) and are excited to meet in Bali in September 2024
- Employee Share Option Program (ESOP): be an owner of Employment Hero