Senior Technical Product Manager, Platform (Hybrid)

Axon

Ho Chi Minh City
Permanent
Full-time

1 month ago

Join Axon and be a Force for Good.At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.Your ImpactIn the Axon Platform X (APX) team, we are solving some of the hardest cloud challenges today. We develop the common systems across all Axon pillars, enabling new high-quality products to be deployed quickly at a scale that matches our digital footprint of 100+ petabytes of evidence and other data.As a Senior Technical Product Manager II, you will own our strategy for internal platform products, that is, products developed by our platform team primarily designed to support other teams at Axon. This role will initially be focused on our Safe Changes initiative, developing tools and processes for teams across Axon to build and deploy software safely and efficiently. You will be responsible for helping to establish our processes for collecting internal customer feedback and partnering with other teams at Axon to learn about their needs and ensure we are developing the right tools. From your position in the APX team, you will have an outsized impact on the success of all product teams across Axon, and have the opportunity to work with a diverse range of colleagues across different teams and geographies. This role requires a stronger engineering background than many external-facing PM roles due to the internal tooling focus.What You'll DoLocation: Ho Chi Minh City, Hybrid (2+ working days / week at the office)
Reports to: APX Vietnam Product Management Lead
Direct Reports:

Understand the needs and pain points of our engineering teams and translate them into clear and actionable requirements for the platform.
Prioritize and manage the backlog of features and enhancements for the platform, balancing the trade-offs between technical feasibility, business value, and user satisfaction.
Communicate and align the platform vision, strategy, and roadmap with senior leadership, engineering teams, and other stakeholders.
Define and track the key metrics and success criteria for the platform and its features, and use data and feedback to inform decisions and improvements.
Work closely with the platform engineering team to provide guidance, direction, and support throughout the development lifecycle, from ideation to launch and beyond.

What You BringRequired Skills

7+ years of experience as a Product Manager or Engineering leader, preferably in a platform, infrastructure, or DevOps domain.
Strong knowledge of platform technologies, including, but not limited to, Helm Charts, TeamCity, Argo CD, Github Actions, etc.
Experience with agile methodologies and tools, such as Scrum, Kanban, Jira, etc.
Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate with diverse teams and stakeholders.
Analytical, problem-solving, and decision-making skills, with the ability to use data and feedback to drive outcomes and improvements.
Passionate, curious, and customer-centric, with a growth mindset and a willingness to learn and adapt.

Preferred Qualifications

The team prefers in-person work style and is usually in the office-the ideal candidate should be the same (in-office or hybrid, ideally no full remote)
Flexible schedule; Able to meet with stakeholders in the US and UK

Benefits that Benefit You

Medical and Dental Insurance
Vision Insurance
Robust Paid Time Off policy
Bonuses
Lunch allowance
Cell phone stipend
Free Udemy account
Access to 24/7 online emotional and mental support
Gym membership
Free parking
Stocked fridges and pantries - free coffee, cold beverages, snacks
Annual Company Outing Trip
Monthly team social activities

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Important NotesThe above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.Some roles may also require legal eligibility to work in a firearms environment.Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

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