Technical Manager, Zalo AI

Zalo

Ho Chi Minh City
Permanent
Full-time

1 month ago
Apply easily

At Zalo, we build world-class tech products used and loved by millions.If you are a smart phone user in Vietnam, you might have sent messages via Zalo, listened to music on Zing MP3, browsed the news on Zing.vn and Báo Mới, watched movies on Zing TV, or used Laban Key for Vietnamese input method. Developed by Zalo, these apps form a cross-platform ecosystem, bringing world-class products and experiences to Vietnamese users.At Zalo, we build and develop a workplace where responsible, passionate, and dynamic talents thrive. Do visit Zalo Careers website at or email to learn more about us and be a part of Zalo.We are looking for a Technical Manager for KIKI. KIKI - a voice assistant, developed by Zalo, is one of the most popular AI products in Vietnam. Currently, KIKI has achieved some brightful success: * Cooperated with 20+ hardware supplier;

Integrated as a default voice assistant on 300K+ devices;
Served 1M+ monthly-user;

You will:

Develop strategy for products, technology, human resource, etc to cover KIKI with the entire Vietnamese market;
Technical ownership for the quality and timeline of the multiple-technology projects;
Work closely with the cross teams to make sure that the standards and practices are followed;
Identify and resolve risks, issues, and conflicts to ensure quality control throughout the project life cycle;
Hands-on in development and capable of troubleshooting technical issues;
Proven experience in project estimation, budget control, people, and risk management;
Play a role as a Manager and motivate the team members by providing them with supportive and professional mentoring; join to build up Zalo’s working culture;
Take part in the talent selection process of the company as a functional interviewer, and take the initiative in improving workflow, and client outcomes.

Master’s degree or above in Computer Science or related technical fields;
5+ years of experience in related industries;
Experience with AI, Natural Language Processing; Speech Processing, or Machine Learning;
A hands-on character is a must;
Experienced in tech product development from the early to scale-up stage is a big advantage;
Experienced in managing tech teams (AI Scientist, Android, iOS, Linux – based, ...);
Strong interpersonal skills to cooperate with various stakeholders, including senior management, team members, and other departments.

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