Security Officer

Capella Hotels & Resorts

  • Hanoi
  • Permanent
  • Full-time
  • 29 days ago
  • Apply easily
The Security Officer is an essential member of the Security Department as the individual is responsible for the overall safety and security of the hotel, colleagues and guests.THE ROLE
  • Oversees the hotel's security control and carry out regular patrols of all areas surrounding and within the hotel compound.
  • Uphold the highest standard of safety and security by ensuring that all internal and external personnel adhere to the policies and procedures set by the local law and the hotel.
  • Monitors and perform assessment checks of CCTV surveillance, all electronic security devices and fire alarm systems daily.
  • Conduct investigation of all incidents, crime or suspicious characters according to the policies and procedures set by the hotel.
  • Maintain a presence in public areas, identify and report suspicious persons or objects to ensure vigilance of safety and security of guests and hotel personnel.
  • Ensures safekeeping of all loss and found items and keep records under the appropriate loss and found system.
  • Follow, Log and Record a daily, weekly, and monthly checklist such as Fire Alarm System, Emergency Public Announcement Systems, Key Control, CCTV equipment, Access doors, Patrolling and Life Saving concerns to ensure that they are fully functional.
  • Conducts random checks on goods and staff entering/ leaving the hotel premises.
  • Provide thorough and up to date knowledge of security, safety and fire prevention as directed by management.
  • Assist guests, visitors, staff, suppliers and all public associate's while maintaining a friendly and welcoming attitude.
  • Ensures that working areas are kept neat, organised and clean at all times.
  • Report any defects or work orders to the relevant department to ensure defect-free and safe operation of facilities and services for all guests and colleagues.
TALENT PROFILEQualifications
  • General Education Certificate
Experience
  • Experiences in similar role at luxury hotels/resorts
Technical Skills
  • Knowledge of firefighting and first aid.
  • Proficient in CCTV, communication devices
  • Basic command of written and spoken English

Capella Hotels & Resorts