Livestream Controller (Co-Operations)

Ho Chi Minh City
Permanent
Full-time

2 months ago

Our client specializes in health and beauty products, with a strong focus on e-commerce development. This company operates as the Vietnamese branch of a Singapore-based enterprise. The parent company in Singapore has established a presence across major Southeast Asian markets, primarily engaged in the big health industry, offering health supplements and nutritional products.As a Livestream Controller (Co-operation), you will be responsible for managing and optimizing Livestream operations, collaborating with internal teams and external partners, and ensuring high-quality content and engagement. The ideal candidate should have e-commerce live-streaming experience, be familiar with live-streaming strategies, data analysis, and host management, and be able to develop effective live-streaming operation strategies to drive GMV growth. Candidates with e-commerce live-streaming experience and fluency in Chinese or English are preferred.Main Responsibilities:Content Planning and Execution:

Develop and implement livestream strategies, including content calendars, themes, and formats.
Collaborate with marketing, product, and other teams to align livestream content with overall business objectives.
Ensure consistent and high-quality content delivery.

Operations Management:

Manage the livestream schedule, ensuring smooth and timely execution.
Monitor and analyze livestream performance metrics to identify areas for improvement.
Optimize processes and workflows to enhance efficiency and effectiveness.

Partner Management:

Establish and maintain relationships with content providers, influencers, and other partners.
Negotiate contracts and collaborations.
Onboard new partners and manage existing relationships.

Technical Skills:

Familiarity with livestream platforms and tools.
Basic understanding of video production and audio techniques.
Ability to troubleshoot technical issues during live streams.

Other:

Identify and keep abreast of the latest streaming tools and interactive trends and best practices.
Pitch in creative and executable ideas on developing strategic planning to increase the live stream quality & sales.
Conduct post-mortems and collaborate on scaling event operations and workflow improvements.
Continuously improve live streaming processes to enhance conversion rates.

Main Requirements:

Language: Fluent in Chinese or English, and Vietnamese (listening, speaking, reading, and writing)
Education: Bachelor's degree or above in Marketing, Media, E-commerce, or related fields.
Experience: At least 1 year of experience in TikTok live-streaming operations or e-commerce live-streaming with proven sales success.
Live Streaming Expertise: Familiar with TikTok live streaming mechanisms, including traffic distribution, engagement strategies, and host management.
Strong data analysis skills, capable of optimizing strategies based on live stream performance.
Problem-solving skills: To identify and resolve technical and operational issues.
Excellent teamwork and cross-functional collaboration skills.
Highly adaptable and able to thrive in a fast-paced e-commerce environment.

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