Housekeeping Manager
RIXOS
- Phu Quoc, Kien Giang
- Permanent
- Full-time
- Oversee daily housekeeping operations, ensuring all areas meet or exceed cleanliness standards
- Develop and implement efficient cleaning procedures and schedules
- Manage, train, and motivate the housekeeping team to deliver exceptional service
- Conduct regular inspections of guest rooms and public areas to maintain quality standards
- Handle guest complaints and feedback professionally and promptly
- Manage inventory of cleaning supplies and linens, ensuring cost-effective stock control
- Collaborate with other departments to enhance overall guest experience
- Prepare and manage departmental budgets, focusing on cost control and efficiency
- Implement and maintain safety and sanitation protocols in compliance with local regulations
- Continuously seek ways to improve operations and guest satisfaction
- Bachelor's Degree or Diploma in Hospitality Management or related field
- Minimum 3-5 years of experience in housekeeping, with at least 3 years in a managerial role
- Proven leadership skills with the ability to motivate and manage a diverse team
- Strong organizational and time management abilities
- Excellent problem-solving and decision-making skills
- Proficiency in hotel management software and MS Office suite
- Outstanding communication skills in English; knowledge of Vietnamese is a plus
- Experience working in a multi-cultural environment
- Familiarity with Vietnamese hospitality standards and local health and safety regulations
- Ability to work independently and handle high-pressure situations
- Detail-oriented with a strong commitment to maintaining high cleanliness standards
- Flexibility to work varying shifts, including weekends and holidays
- The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
- The ability to challenge the norm and work in an environment that is both creative and rewarding.
- Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
- A competitive package and plenty of development opportunities.