Distribution Agent (Working at VSIP, Tu Son, Bac Ninh)
Expeditors
- Tu Son, Bac Ninh
- Permanent
- Full-time
- Input all event such as receipts, put away, moves, picks, shipments and cycle counts …. to Expeditors Warehouse Management system.
- Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders.
- Run stock reports to check for product availability.
- Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records.
- Perform accurate and timely data entry for receiving, order allocation, shipping and inventory management.
- Coordinate special, last minute shipping requests with the Transportation and Operations Departments, expediting any order as necessary.
- Trace orders as required and notifies customers of any activity concerning their order.
- Ensure accurate and timely client and vendors billing.
- Maintain damage records and backorder logs.
- Handle returned merchandise in an efficient manner and ensures proper credit is given to the customers.
- Maintain excellent working relationships with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and efficient manner.
- Report customer feedback to management, including any signs of customer dissatisfaction.
- Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit information.
- Contribute to maintain strong relationships with vendors (trucking companies, and others).
- Maintain a current and accurate DLSOP that details the processing requirements for each account.
- Interact with our customers in arranging their international shipments, meeting customer service standards.
- Attend training classes when required and meet company standards of 52 hours training per year per employee.
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride
- Full time job contract
- Competitive salary
- Opportunity for promotion
- Friendly atmosphere among team
- Ability to develop
- Professional Training Plan
- Health insurance program
- Professional of working environment
- 14 annual leave days per year