Event Manager, Exhibitions

Ho Chi Minh City
Permanent
Full-time

7 days ago

Company DescriptionInforma Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.Job DescriptionThis role is based in our Ha Phan Building office.Role OverviewAs a key member of the event management team, the Event Project Manager is responsible for executing tactics directly related to the exhibitions in agriculture, livestock, aquaculture, pharmaceutical, medical devices industries.Key ResponsibilitiesEvent Strategy and Design

Support the development of event strategy and direction to enrich Informa Markets' value proposition
Design event experiences that ensure high-level delivery supporting event strategy and customer needs
Develop and improve customer experience, ensuring feedback is collected and incorporated
Develop longer-term event design alongside Senior Event Manager using customer feedback and innovative approaches
Build relationships with key customers and sales partners to understand market needs and trends
Develop deep industry knowledge through personal relationships and market analysis

Operational Management

Support Senior Event Manager in managing the Brand P&L, including successful delivery of complementary products like conferences and seminars
Liaise with Sales, Marketing, and Operations teams to ensure all event elements align to create successful outcomes
Negotiate with venues and suppliers in collaboration with Operations and Procurement for event-specific requirements
Oversee the event floorplan managed by Sales Operations team, escalating strategic decisions when required
Manage logistics, suppliers, venues, floorplans, and move-in/move-out processes
Lead operations for major events with attention to detail and efficiency

Performance Metrics

Event P&L performance (gross revenue, gross margin YoY, profit by event)
Customer satisfaction metrics (loyalty, re-book percentage, NPS)
New product launch success rate
Brand eminence and customer engagement
Market ranking and positioning

QualificationsEducation and Experience

University Bachelor's Degree / University of Applied Sciences qualification
More than 3 years' management experience in a Brand/Product team with more than 8 years in a Brand/Product role with a multinational organization
Significant experience in developing brand and sales strategies with strong sales acumen
Strong experience in managing relationships with international customers across various regions and cultures
Experience of reporting, budgeting/forecasting and associated processes and policies
Experience with event logistics and show floor management

Leadership and Relationship Management

Ability to act as an independent, inspirational leader with charisma and energy
Ability to develop relationships at senior levels and support the management of and interaction with high value customer accounts
Experience of building trusted internal relationships
Ability to collaborate with multiple internal stakeholders and other functions to ensure successful implementation of a matrixed business model

Strategic and Tactical Skills

Ability to define a sales strategy and supporting campaigns to execute against a set of targets
Strong organizational abilities and attention to detail
Tactical research abilities
Problem-solving skills and ability to function as both strategist and fixer
Ability to thrive in fast-paced environments

Communication and Customer Focus

Strong communication and follow-through skills
Excellent written and verbal communication skills
Passion for delivering excellence to customers

Travel Requirements

Required travel approximately 20-30%

Additional InformationWe believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners. This position will be required to work in-person in the office five days a week.We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at .Our benefits include:

Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
Broader impact: take up to four days per year to volunteer, with charity match funding available too
Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
Time out: annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
A flexible range of personal benefits to choose from, plus company funded private medical cover
Strong wellbeing support through EAP assistance, mental health first aiders and more
Recognition for great work, with global awards and kudos programmes
As an international company, the chance to collaborate with teams around the world

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.See how Informa handles your personal data when you apply for a job .

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