Sales Executive/ Senior Sales Executive
Furama Resort Đà Nẵng
- Da Nang
- Permanent
- Full-time
- Coordinate confirmed groups and group requests, issue BEOs, and assign group resumes.
- Handle site inspections as assigned.
- Issue quotations and contracts under the guidance of ADOS & SM.
- Conduct market research to assist with market positioning, new promotions, and campaigns.
- Conduct ICCA platform lead research under the guidance of ADOS.
- Plan sales strategy and implement tactics with Sales Manager to achieve budget.
- Track business results and report to ADOS & SM on a weekly basis.
- Compose weekly sales report and monthly P&L report under the guidance of ADOS.
- Maintain a regular sales call pattern, ENT under the guidance of ADOS & SM.
- Monitor competitive set and communicate tactical changes to Manager.
- Collect customer feedback and provide it to hotel management to contribute to the improvement of the hotel and respond if required.
- Assist with the preparation of new products and services.
- Assist in the evaluation of sales and marketing activities.
- Build and maintain strong relationships with clients, event planners, and industry influencers.
- Meet with clients to understand their needs, negotiate contracts, and ensure client satisfaction throughout the planning and execution of events.
- Identify opportunities for upselling additional services to clients.
- Monitor and analyze sales performance, identifying areas for improvement in revenue generation.
- Collaborate with other departments such as catering, AV, and operations to ensure seamless execution of events and exceed client expectations.
- Assist with event planning and coordination as required.
- Keep up-to-date with industry trends, competitor analysis, and emerging technologies to identify new opportunities and stay ahead in the market.
- Attend industry conferences, seminars, and workshops to network and expand knowledge.
- Provision of uniforms and meal allowances
- Professional working environment
- Entitlement to insurance as per labor law
- In addition to the basic salary, entitlement to monthly service charges even during probationary period
- 10 public holidays and 12 annual leave days per year
- Tet and holiday bonuses
- Attending employee events such as Employee Recognition Day, Mid-Autumn Festival, International Children's Day,...
- Bachelor's degree in hospitality, Business Administration, or related field (MBA preferred)
- Proven experience in convention sales or event marketing
- Strong sales and negotiation skills
- Excellent communication and interpersonal skills
- Ability to build and maintain relationships with clients and industry professionals
- Knowledge of revenue management and budgeting
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