HÀ NỘI] – CHUYÊN VIÊN QUAN HỆ KHÁCH HÀNG CÁ NHÂN – RETAIL RELATIONSHIP MANAGER

Shinhan Bank

Job Benefit

Job Description

Manage sales activities targeting Home Loan, Car Loan, Unsecured Loan products for individual & tiny SME customer in order to fulfill business objectives of yourself and your team
Explore, build up and maintain network relationship with target customers.
Maintain relationship with assigned existing customers
Set up sales plan to originate new loan deal and implement the plan effectively
Prepare credit application and other related documents that will be accelerated to appropriate credit approval discretion holder for final decision
Identify customer needs, provide information on bank products and services and make financial solution package proposal to capitalize on the business referral opportunities (deposit, card, e-banking...)
Maintain and follow up loan records and overdue record, implement collection procedure and propose changes as needed to reduce bad debts.
Managing documents, information, and financial transactions in an organized, efficient, and secure manner
Meet and exceed bank service standards while complying with bank bank's credit policies and standards, local laws and regulations regarding approval, reporting and documentation
Work with other team members and internal stakeholders to complete daily tasks while demonstrating respect and professionalism, being, and supporting management as needed

Job Requirement

Bachelor's degree in business, finance, or a related field
Fluent in English.
Proven working experience in selling home loan product.
Ability to make credit assessment, financial analysis
Solid understanding of lending products and practices
Comprehensive understanding of lending regulations
Excellent negotiation, communication, customer-service, and time-management skills
Highly detail-oriented, with a strong work ethic, strong dedication to accuracy and efficiency, high responsibility in teamwork
High self-motivated and committed
Ability to pass a background check