Workforce Planning & Strategy Manager - SPX Express

Shopee

  • Ho Chi Minh City
  • Permanent
  • Full-time
  • 1 month ago
Job Description :
  • Strategic Vendor Management: Oversee vendor performance (KPI, SLA) and co-develop sourcing and retention solutions for blue-collar labor.
  • Workforce Planning: Translate business goals into optimized workforce structures, including headcount planning and supervisor/blue collar worker ratios. Review and validate staffing requests monthly.
  • Daily & Weekly Monitoring: Allocate OT budgets and validate daily labor plans to ensure SLA and productivity targets are met.
  • Labor Budgeting: Drive labor cost forecasting and monitor direct labor cost (CPO) to ensure alignment with financial plans. Highlight gaps and provide corrective actions.
  • Project Management (PMO): Lead continuous improvement initiatives in workforce management, including process optimization and productivity enhancements.
  • Other tasks assigned by the Company from time to time
Requirements :
  • Bachelor's degree in Business, Operations, or a related field.
  • Min 5+ years' experience in workforce planning, vendor management, or operations strategy.
  • Strong analytical, problem-solving, and stakeholder management skills.
  • Strong communication and leadership skills.
  • Experience in managing blue-collar labor planning is a plus.
  • Proficiency in Excel, Google Sheets; familiarity with labor cost modeling.
About the Team :We are seeking a highly analytical and strategic manager to lead Workforce Planning and Vendor Management initiatives across our operations. This role will be responsible for managing labor vendors, optimizing workforce structures, controlling labor budgets, and driving efficiency projects to support our rapid growth in logistics operations.

Shopee