Assistant Manager, Underwriting VN

• Review credit applications against retail credit policies to make final decision on approval or decline.
• Assist in managing and ensuring the service standards are met and verification tasks are completed within SLA. Timely escalate to Line Manager if there is a risk of not completing assigned work within SLA.
• Handle sampling checks and rejected/ cancelled review, etc., for quality control.
• Identify the process gaps and proactively contribute initiatives to improve and streamline the process.
• Prepare regular summary reports on credit approvals, declines, and overall credit portfolio performance.
• Provide insights and recommendations to Line Manager on credit risk management.
• Participate in projects to develop and enhance credit operation systems, including raising requirements, following up on the development plan according to the confirmed timeline, conducting User Acceptance Testing (UAT), and monitoring production performance.
• In charge of reconciliation tasks for services provided by vendors and seek approval for monthly payment process.
• Handle additional tasks as assigned, providing support to the team and/ or other departments or projects assigned to an individual. These assignments can be based on business requirements at the time, development opportunities or individual volunteering.

• Provide training and mentoring to new staff, offering advice on application processing.
• Manage a team of Verifiers if assigned.
• Proactively participate in the Bank and team activities, and contribute initiatives to enhance employee engagement.

• Ensure compliance with all Group and Local requirements and internal/external Auditors.

• At least 02 years working experience in verification of Retail Banking products.
• Strong knowledge of Retail Banking products and services.
• Proven experience in credit analysis or approval roles.
• Strong credit sense with an ability to balance risk and customer orientation.
• Ability to work independently and manage multiple tasks effectively.
• Hard working with a strong team spirit, willing to support team members and collaborate to achieve the team goals.
• Self-motivated and eager to learn.
• Able to adapt well to new environments and work effectively with other departments.
• Proficient in computer skills (MS Word, Excel, Power Point, etc.).
• Proficient in written and spoken English and Vietnamese.

CIMB