Ocean Freight Documentation Specialist (HCMC)

DHL View all jobs

Ho Chi Minh City
Permanent
Full-time

10 days ago

Main tasks & key responsibilities:

Create and confirm transport orders to ensure pickup of the shipment at the origin
Perform booking and booking optimization according to internal guidelines as defined by Product
Prepare, control and distribute all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures
Check responses from counterparts and finalize validation of required documents
Follow up on shipment status in the Import/ Export area, identify incidents and ensure resolution of incidents
Support Customer Service in the incident and exception management resolution
Maintain excellent relationships with suppliers
Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance
Perform systems-related tasks to provide up-to-date information on shipment
Interact with Customer Service, Product, and Global Service Centers, if required

Requirements:

Extensive knowledge of Ocean Freight Operations
Bachelor's degree in International Business/ Supply Chain Management/ Import - Export
At least 2-3 years of experience in Ocean Freight Operations
Good English communication/writing skills
Good administrative skills
Hard-working, able to work under pressure
Results-driven and attention-to-details

Working Location: DHL Global Forwarding (Vietnam) Corporation - Head Office - 11th Floor, eTown2 Building, 364 Cong Hoa Street, Tan BinhWard, Ho Chi Minh City, VietnamWhy join DHL Global Forwarding?DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 47,000employees work to ensure the transport of all kinds of shipments. DGF's logistics solutions span the entire supply chain, from thefactory to the shop floor. They also include special transport-related services.Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidateshipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means wecan offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions aroundthe globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planningthe development of your career with DHL. We will always enable you to take on responsibility and encourage your growth, personally andprofessionally.We are proud of our history and what we have created, a global market leader with 47,000 passionate employees. Our aspiration is to become theundisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have:

The largest global network with more than ~47,000 passionate employees

The most efficient processes and fastest response times

The best solutions and best customer service

Our Vision: The Logistics Company for the WorldOur Mission: Excellence. Simply Delivered.Our Purpose: We connect people, improving their lives.Our Values: Respect & ResultsOur Goals: Employer, Provider, and Investment of Choice, Living ResponsibilityWe are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web athttps://careers.dhl.com/global/en#LI-APAC #DHL #DGF #DHLGlobalForwarding #DHLGlobalForwardingVietnam

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