Air Logistics Intern - Operational Care (1 year)

Hanoi
Temporary
Full-time

9 days ago

It's more than a jobWhen you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.‎You will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence.How you create impactYou will be enabling transport activities by executing bookings, entering orders + generating all required export/import documentation while liaising with our Customer Care Teams (CCL) + Revenue Care (RCC) teams to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements.

To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
To monitor + report on the operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
To create files for consolidation (Export) or de-consolidation (Import).
To review + ensure alignment of shipping instructions including clarifying any deviations or conflicts while taking country regulations, export/import compliance, rate + routing information into consideration
To accurately submit/issue all required documentation within 24 hours of departure in a timely manner.
To ensure departure + arrival confirmations (or deviations v. scheduled) are shared with CCLs.
To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs + RCC.
To support + resolve claims + disputes.

What we would like you to bring

Bachelor degree in International Business/Supply chain/Logistics (related educational background is acceptable).
Having at least 2 years working experience in Air Logistics Operations (Import/ Export).
Good knowledge about international freight forwarding, logistics and import - export.
Careful, responsible, detail-oriented, able to work under pressure.
Able to work on the weekend and night shifts (details will be shared during the interview).
Having good customer service, task and time management & communication skills.
Good command of English (both verbal & written).

What's in it for you

Conditions: attractive compensation & benefits.
Health promotion: sports and wellness offers, company health insurance,...
Equipment & working environment: laptop and company modern working facilities,...
Perspective: Training offers for professional and personal development.
Teamwork: familiar working atmosphere, various team and company events,...

Who we areLogistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne+Nagel

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