Senior Engineer - Technical Service, Coatings
BASF
- Hanoi
- Permanent
- Full-time
- To support and strengthen Line activity at customers' sites.
- To ensure smooth running of existing lines and provide necessary required supports for new / prospective business queries.
- Enhance service levels and customer intimacy to achieve customers' satisfaction.
- Act as “window person” to customer for line technical issues. Coordinate to ensure customer's complaint and technical issues solved timely and successfully.
- Conduct plant trials for trouble shooting and new business inquiries.
- Participate in line commissioning activities - from inception to production run.
- Monitor the parameters of the materials used on site to ensure they are within the specifications.
- Perform online troubleshooting for pretreatment and e-coat process.
- Circulate customer sample reports to Sales personnel.
- Analyze monthly reports of OEM account for any discrepancies and report to manager.
- Fulfil documentation requirement of field / marketing personnel in close co-ordination with laboratory / development team (e.g., TSDS / MSDS / SOP's / Proposals, etc.).
- Participate and prepare a Monthly Work Plan with follow up and target closing dates.
- Conduct the on-site testing and manage the testing equipment furnished by BASF.
- Collaborate with other teams to fulfill customers' needs in support of company strategies and achieving targeted Selling Cost.
- Ensure product quality, contribute to change management and quality management.
- Ensure all activities comply to all EHS rules/ regulations and RC requirement.
- Adhere to ISO procedures relating to technical services with periodic updates.
- Provide technical report with sufficient details and/or analysis and/or technical solutions frequently.
- Perform other assignments.
- Degree in Chemistry, Chemical Engineering, or related majors.
- At least 3 years relevant working experience.
- Experiences in Surface coatings, PT/ED (Pre-treatment/Electro-deposition) materials and process are preferred.
- Good knowledge in coatings industry is preferable.
- Able to communicate in English both in writing and speaking.
- MS. Office applications.
- Required Competencies: Act with Entrepreneurial Drive, Demonstrate Customer Focus, Communicate Effectively, Collaborate for Achievement.
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If you suspect recruitment fraud and BASF is mentioned, first get in touch with at BASF.A unique total offer: you@BASFAt BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That's what we call you@BASF. Click here to learn more.A unique total offer: you@BASFAt BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That's what we call you@BASF. Click here to learn more.Working at BASF: We connect to create chemistryWe are proud of strong history of innovation, which has helped make us who we are today – the world's leading chemical company. Every day, our global team of over 120,000 individuals work together to turn visions for sustainable solutions into reality by connecting with one another and sharing our knowledge.The right people are crucial for our sustainable success. We aim to form the best team by bringing together people with unique backgrounds, experiences and points of view. Our differences make us stronger and more vibrant. And an open, creative and supportive work environment inspires us to achieve exceptional results.About BASFFind out what BASF has to offer as an employer and why you should join our team.Your applicationHere you find anything you need to know about your application and the application process.Contact usYou have questions about your application or on how to apply in Europe? The BASF Talent Acquisition Europe team is glad to assist you.Please note that we do not return paper applications including folders. Please submit copies only and no original documents.For BASF, diversity is one of the essential keys to business success and the well-being of our employees. We promote an inclusive culture that accepts the diversity of people, experiences and capabilities. By embracing talents and abilities of all kinds, we aim to boost creativity and motivation, and enhance our teams’ performance.Join the team and connect with more than 117,000 other minds.Ha Noi, 64, VNBASF Vietnam Co. Ltd.EngineeringPermanent98175ATS_WCMS_WEBFORM