Workforce Management Assistant Manager - SPX Express
- Ho Chi Minh City
- Permanent
- Full-time
- Workforce fulfillment: Coordinate with internal teams to have the workforce plan and ensure vendor's fulfillment rate.
- Workforce vendor management: Monitor and review vendor performance regularly to ensure quality and fulfillment.
- Process or SOP Improvement: Optimize our process and SOP when working with internal teams and vendors, in order to reduce team workload.
- Workforce Flexibility & Adaptability: Strong adaptability and problem-solving skills to manage ad hoc and urgent fluctuations in workforce requirements.
- Team Leadership & Development: Effectively lead a team to achieve defined OKRs and foster the professional development of team members.
- Bachelor's degree; experience in e-commerce or 3PL is an advantage.
- Minimum 4 years of team leadership experience.
- At least 3 years in vendor or workforce management.
- Strong verbal and written communication skills in both Vietnamese and English.
- Strong in Stakeholder management
- Excellent problem-solving, critical thinking, and decision-making abilities.
- Ability to perform under pressure in fast-paced environments.
- Blue collar violation management skill is preferable