Melia Vinpearl Hotels & Resorts - Cluster Training Supervisor

• Work with the Training Manager to develop annual hotel training plans and prepare quarterly reports to management.

• Develops and maintains the hotel's training library.

• Cooperate with the training manager to create a hotel training plan and budget.

• Maintains employee, supervisory and management records of training.

• Conducted orientations, hotel products and services, and other training courses that were assigned by the training manager to the newcomers.

• Support the Training Manager in setting up and organising the training programs: Train The Trainer, Coaching in the workplace…

• Monitors present and future trends, practices, and systems in the training field and makes recommendations related to them.

• Interacts with individuals outside the hotel including, but not limited to training association members, training, and personnel staff from competitor hotels and other members of the local community.

• Coordinates functions and activities with other department heads and department trainers.

• All the training matters are to be kept strictly confidential.

• Keeps up a proper training documents and materials.

• Counsels employees as needed in areas such as career planning, training and development, employee relations etc.

• Implements and monitors effective employee relations and motivation programs in the hotel.

• Develops and implements programs to ensure employee security and safety.

• Coordinates and executes employees' social, athletic and recreational activities.

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