Sales & Marketing Trainee

• Perform general office duties to support Sales & Marketing (e.g. filing, sending emails, typing, sending outgoing faxes, delivering incoming faxes, copying, opening or distributing mail).
• Assists in supervising the daily operations of the department and ensures that all team members comply with service standards, departmental policies and operating procedures set by the hotel.
• Coordinate and organize meeting schedules, agenda and required documents as instructed by the DOSM.
• Promotes awareness of brand image internally and externally by gathering materials and assemble information packages (e.g. brochure, promotional materials).
• Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information.
• Maintain confidentiality of proprietary materials and information.
• Prepare and review written documents including proofreading and editing written information to ensure accuracy and completeness.
• Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support
• Report any issue or damages and breakdowns found to the relevant department.
• Ensures that work area is kept neat, organized and clean at all times.

• A Bachelor's degree in Sales & Marketing/ Hospitality Management is preferred

• Experiences in similar role at luxury hotels/resort

• Competent computing skills (e.g. Microsoft Office)
• Proficient in English skills

Capella Hotels & Resorts