Presales Consultant - Up to $2500

SmartOSC

  • Hanoi
  • US$2,500 per year
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Vietnam's premium e-commerce solutions providerAbout us:Established in 2006, SmartOSC is a premium, full-service e-commerce agency. The company's portfolio includes more than 500 clients around the world, including many premium brands: Lotte, Courts, PayPal, Boozt, SpaceX, Smartbox, eWAY, Priceline Pharmacy, Club 21, Delta Apparel. As of January 2017, SmartOSC acquired a global presence with 500+ employees and offices in Vietnam, Australia, Singapore, the US, and the UK.SmartOSC offers a wide range of services including consulting, UI/UX design, development, and managed service. The company's technical and business expertise is built around selected platforms: Magento, Sitecore, Adobe, Hybris, Kentico.For additional information about SmartOSC, please visit
  • Manage the quality of overall deliverables throughout end-to-end sales process
  • Collaborate with the Sales team to scope and define technical solutions in response to customer opportunities and requirements
  • Participate in scope discovery meetings with prospects as requested
  • Develop, design, document and deliver scope of works, hour/cost estimates, professional proposals that meets the customer's requirements
  • Present value and technical knowledge when demonstrating ecommerce platforms
  • Proactively build relationships with customers to become a trusted advisor
  • Liaise and collaborate with the Delivery teams and act as a conduit to identifying the best-in-class solutions and ensure the successful delivery of those solutions
  • Provide post-sales support to project managers in order to reduce costs and optimise profitability
  • Take ownership and responsibility for customers’ risks and issues, when required
Essential:
  • Good in both spoken and written English
  • Strong technical knowledge on at least one ecommerce platform
  • 5+ year experience in IT service presales experience and in customer-facing roles
  • Full life cycle experience is application developments, with good experience and understanding of the application development processes
  • Sound sales and organizational skills for better sales pitch and collaterals
  • Excellent writing proposals spanning business and technology domains
  • Ability to work independently and proactively
  • High level of understanding of search, recommendation and analytics systems
Desirable (Good to have):
  • Experience working/living in cross-culture, international environments
  • Experience from international projects is a plus
  • Bachelor’s degree or equivalent years of experience in related position

9cv9

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