Bartender

Mad Monkey Pte Ltd

Hanoi
Permanent
Full-time

1 month ago

MAIN SCOPE AND PURPOSE:Responsible for taking orders correctly and delivered in a timely manner. Preparation of a variety of drinks and cocktails consistently in high quality. Assure great customer engagement by being enthusiastic and assist them in decision-making. Also, ensure that they are having a great time and experience, and take corrective actions when necessary. Perform regular cleaning activity to meet the highest sanitary standards and workplace hygiene.MAIN DUITIES AND RESPONSIBILITIES:

Greeting guests and presenting them with a menu in a friendly and timely manner
Implementing alcohol awareness; knowing when to stop serving customers, checking for identification as to not serve minors, keeping an eye on customers and thinking ahead regarding their level of intoxication and alcohol consumption.
Informing guests about special items and menu changes / availability
Assisting guests with recommendations, taking into consideration their preferences and our most profitable items
Correct and consistent quality in preparation of drinks
Checking with customers to make sure they are enjoying their drinks and taking appropriate action to correct any problems
Maintain consistent and excellent standard of cleanliness in all aspects of the bar
Performing regular control and maintenance of items for smooth operation
Maintain and replenish stock levels by placing timely orders
Maintain personal hygiene and grooming standards
Ability to deal with and correctly respond to customer complaints
Attend all scheduled training and development sessions
Follow and apply procedures, lessons, and information learned during training
Collect reviews and likes for Facebook and TripAdvisor

Mad Monkey Pte LtdMad Monkey Hostels are the leading socially responsible hostel operator that started in Cambodia. The purpose of every Mad Monkey Hostel is to provide the best customer experience in the most sustainable way for the benefit of the customers, team members, and the communities where we are located. Today, Mad Monkey has a presence in Cambodia, Indonesia, Philippines, Thailand, Laos, Vietnam, and Australia, with rapid expansion planned across the region..Mad Monkey’s vision is to be the largest sustainable hostel company in terms of beds in the next three to five years..CORE VALUES:

Curiosity: Every day is a school day in the pursuit of knowledge and wisdom.
Positivity: We are positive about our future, work, and life.
Courage: We embrace the unknown, even if it seems ‘mad’!
Sincerity: We do right by people and we’re true to our word.
Family Spirit: We’re committed to the well-being and growth of our people.

Mad Monkey Pte Ltd

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