Job Category: Admin & SecretarialJob Description:Key ResponsibilitiesProcessReview suspicious transactions generated by fraud detection systems, be highly sensitive to abnormal/fraudulent transactions to minimize loss at the earliest stage and be alert to the new emerging fraud trends/patterns.Responsible for making sound judgments and decisions on the alerts in accordance to the operating guidelines, procedures and customer interaction module to prevent and minimize fraud losses.Conduct all types of investigations of both external & internal fraudulent activities with the purpose of protecting the bank reputation, securities & interests; preventing financial loss, damage of reputation, recovering loss from fraud cases.Analyze alerts and investigate transactional activities to detect suspicious fraud activity to minimize fraud losses for the respective businesses and ensure that fraud loss does not exceed the plan.Manage blacklist, watch list including but not limited customer, staffs.Assist Line Manager to build up Standard Operating Procedures or review existing process to enhance fraud control measures.Support Line Manager in developing the strategies for fraud detection, investigation and prevention.Liaise with law enforcement agencies, government and other banking and security contacts.Other duties or responsibilities may be assigned by Line Manager.PeopleProactive participate in the Bank and team' activities.Act as a mentor to assist new joiners as assignedRegulatory ComplianceEnsure compliance with all Group and Local requirements and internal/external Auditors.Ensure all e-learning and classroom training courses are completed on-time.Job Specification§ Bachelor's Degree in Finance/Banking§ At least 03 year working experience and/or depth of experience in Financial Industry/Banking related fields§ Good communication and interpersonal skill, good negotiation skill and ability to influence others. Able to work independently and deal with stress.§ With team spirit, be proactive, determined, excellent execution and ability to facilitate business running.§ Strong analytical and problem solving skills.§ Native written/spoken skills and proficient in English, both spoken and written.§ Familiar with Consumer Product/Banking industry/Customer Service/Compliance are highly preferred.About Us: With operations that span 15 different markets across the region, the opportunity to expand your experience, test your capabilities, and exhibit your resilience is ample. #teamCIMB is always keen to welcome the ones who are ready to make that very special difference - for themselves and the bank.
