Duty Night Manager is the only representative of the management during nighttime. He must be, for this reason, very versatile and to be ready to handle some very different situatio…
1. Coordinate with Front Office Manager on managing operations during shift, including Front Desk, Guest Service Center, Club Lounge, Gym, Pool, Concierge, Spa to ensure guest serv…
To be responsible for the efficient provision of registration, cashiering and information functions at the Front Office counter. To implement all policies and procedures in enh…
Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy. Communicates expectations, recognises performanc…
Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy. Communicates expectations, recognises performanc…
1. Achieve positive outcomes from Guest queries in a timely and efficient manner 2. Solve any guest complaint, follow up through the stay and farewell. 3. Prepare the guest cou…
Conducts shift briefings to ensure hotel activities and operational requirements are known Supervise front office operations during assigned shift including: o Maintenance o…
MAIN RESPONSIBILITIES: 1. Plans and manages sales calls according to Account Management procedures adhering with Melia standards on an annual, monthly, weekly and daily basis. …
Duy trì an toàn, an ninh cho khách và nhân viên. Phản hồi các tình huống khẩn cấp như: hỏa hoạn, trợ giúp y tế, … một cách nhanh nhất để hỗ trợ cần thiết Các công việc khác được …
Job Purpose/ Mục đích công việc: Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange an…