Account Manager B2C
- Hanoi
- Permanent
- Full-time
- Deploys plans of action for customers on his territory
- Developing the arguments (product and services) for customers, following validated rules andinstructions
- Development of volume and SOM on his territory
- Analyses his dealer portfolio and qualifies the accounts according to the expected result andthe investment to be provided
- Performance reports and circulated information (FU)
- Make sure all the customer's transverse issues are treated( Ex: Credit, billing, supply)
- Responsible for the level of credit, the solvency of the dealers and for the exposure of the company Control of investment in numbers of visits, time passed, budget,...
- Consolidates market information (competition, conditions, observed prices, products, services, environtment...) and ensures a regular internal circulation
- Sales volume and target for each customer and is able to prepare the visit based on this information
- Sells and negotiates with dealers to reach the objectives as part of a plan: monthly, quarterly, yearly targets
- Propose new customer opening account to his RSM
- Manages distribution approach methodology and the partnership programs
- Preparing margin calculation of company tires and competitors
- Frequent communication to dealer for further actions & deployment Responsible to improve & enhance basic technical knowledge and sales skills to dealers
- Provide country overall input as required to stakeholder in regional office in order to assist with the Account Dashboard and the development of a negotiation and contract strategy for a regional account
- Negotiate single / multi-year customer contract that is aligned with country / entity commercial, financial and distribution strategies
- Track daily activities in support of the Account Manager indicators of visits, customer facing time Work with the Retail and Trade Marketing Managers to develop, as needed, a Retail Marketing plan for the account
- Responsible for the promotion, execution, customer claim and complaint, management of account receivable and collection of overdues
- More than 5 years experiences in sales or business development in a high technologycompany
- Preferable in automotive or machinery / tools/ durable consumer goods
- Strong in Analyst skill, sales planning and Project management
- High level of persuasion and closing skills
- Strong in marketing intelligent, forecast, networking, result oriented
- Good communication in both English & Vietnamese
- Work under pressure and non- standard working time
- Travelling is a must
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