1. Be well-groomed and personal hygiene is maintained to the standards of Melia employee handbook.2. Handles all incoming and outgoing calls in a courteous and friendly manner, res…
1. Achieve positive outcomes from Guest queries in a timely and efficient manner 2. Solve any guest complaint, follow up through the stay and farewell. 3. Prepare the guest cou…
1. To ensure consistency and quality of service provided in all restaurants. 2. To assist in the ordering of F&B supplies, cleaning supplies and uniforms. 3. To supervise daily…
1. To handle all reservations by telephone, fax, e-mail. 2. To handle group reservations. 3. To update reservations in the PMS received via the interface. 4. To adhere to all…