Warehouse Design & Implementation Assistant Manager - Shopee

Shopee View all jobs

  • Ho Chi Minh City
  • Permanent
  • Full-time
  • 16 days ago
Job Description :We are looking for a strong Operations Excellence professional to design, build, and deploy scalable warehouse operating systems across our network.This role will own end-to-end process design, system implementation, and performance stabilization, with the goal of creating a replicable and scalable warehouse model.1) Warehouse System Design
  • Design end-to-end warehouse flows and Layout (Inbound, Puta way, Replenishment, Picking, Packing, Outbound, Returns)
  • Define operating principles, SOPs, and exception playbooks
  • Identify bottlenecks and optimize layout, process, and system logic.
2) Implementation & Deployment
  • Lead warehouse setup and go-live execution (process, system, people readiness)
  • Partner with WMS/Tech/BI teams to deploy system configurations and data setup
  • Establish governance model: daily operations cadence, issue tracking, escalation.
3) Performance Stabilization
  • Drive hypercare and stabilize operations to meet SLA and productivity targets
  • Build control tower (backlog, SLA, productivity, quality, inventory signals)
  • Package and roll out standardized models across multiple sites.
Requirements :
  • 5-10 years in Warehouse Operations / Ops Excellence / Implementation / Supply Chain
  • Strong understanding of warehouse flows (IB/OB/Inventory/Returns)
  • Experience in project-based environments (launch, setup, transformation)
  • Structured problem solving (RCA, CAPA, project management)
  • Data-driven mindset (SQL/BI is a plus)
  • Comfortable working on-site and in high-paced environments
About the Team :The SWAT Team - Warehouse Launch Assistant Manager is responsible for executing go-live for new warehouse openings, ensuring system/process/people readiness, stabilizing operations during the hypercare phase, and completing a structured handover to Warehouse Operations. This role focuses on “system building and governance” to help sites reach stable operations quickly and scale effectively in the following months.

Shopee