Warehouse Assistant Manager (3PL)

Maersk View all jobs

  • Thu Dau Mot, Binh Duong
  • Permanent
  • Full-time
  • 2 months ago
Location: Maple Tree Warehouse, No. 3 Street, VSIP 2, Thu Dau Mot, Binh Duong (No shuttle bus service)Daily operation:
  • Monitor all daily warehouse operational activities, including inbound, outbound, and returns processes, to ensure smooth workflow, system accuracy, and compliance with SLA and customer delivery commitments
  • Instruct, guide, and provide on-the-job training for warehouse staff to ensure strict compliance with SOPs, work instructions, quality standards, and productivity targets
  • Interact with customers to understand their business requirements, order profiles, peak volumes, cut-off times, and special handling specifications
  • Provide customer support in escalated operational situations, coordinate internal teams to resolve issues quickly, and manage overall daily workflow to maintain service level performance
  • Support managers in organizing, planning, and implementing daily operations, manpower deployment, shift arrangements, and continuous improvement initiatives
Project developing
  • Joining new project to set up operation process, standardize procedure, work instruction for operation.
  • Propose and deploy improvement theme to improve operation efficiency.
End results
  • Meet customer KPI and Department KPI
  • All inbound and outbound shipments are planned and catchup customer’s requirement
  • Customers satisfaction
Accountabilities:
  • Achieve KPI of operations
  • Meet business target
Job RequirementsEducation:
  • Bachelor’s Degree
Professional Qualification/Certification:
  • Preferably with Professional Certification
Experience:
  • Preferable to 3-4 years of professional experience in contract logistics/distribution center operations
  • Solid experience in managing the sizable team
  • Analytical and strategic thinking
  • Strong customer mindset
  • Result-orientated, good business sense, and hands-on
  • Proactive, detail-minded, and continuous improvement
  • Proficient in using Microsoft Office, WMS, TMS
  • Good English communication skills ( verbal & written )
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