Business Development Manager
Ninja Van
- Hanoi
- Permanent
- Full-time
- Sales Performance (50%)
- Closing sales and maintaining relationships with key clients by providing support, information and guidance.
- Working with a parallel sales team to improve customer adoption of the products.
- Managing and monitoring of performance of the B2C business across the business unit
- Commercial (30%)
- Accountable for vertical/industry strategy and commercial success of the product. Define the vertical needs of domestic express services for Parcel deliveries.
- Identify customer needs from a product point of view, suitable for product management to define business requirements.
- Work closely with customer facing teams to ensure that our B2C services exceed our customer's expectations.
- Work with country and regional teams to identify, develop processes and system based controls to meet minimum customer compliance requirements.
- Responsible for owning the financial targets and measurements in the country.
- Work alongside the business in the areas of strategy, sales operations and financial goals of the department
- Key Performance Indicator (10%)
- Financial Targets including Revenue, Profitability
- Sales Targets including FTB, FTS, SOW, Pipeline velocity, Sales funnel management, ASP
- Others (10%)
- Support commercial areas as and when required alongside the business to ensure overall project success and acceptance of the stakeholders
- 3 - 5 years of experience in Business Development/Key Account Management and /or related commercial areas, preferably from the express logistics and/or E-commerce industry.
- Familiar with Fashion, Health & Beauty, OR other B2C-related industries.
- Outgoing and persuasive personality with good industry contacts
- Strong negotiation skills to close sales
- Strong existing working relationships with clients/ B2C brands
- Proficiency in Microsoft Office suite and a good comfort level using enterprise software
- Bachelor's Degree
- Salesforce experience
- English Language - required