Stroke Care Program Specialist in Ha Noi & North
Boehringer Ingelheim
- Hanoi
- Permanent
- Full-time
- ANGELS initiative implementation within the allocated hospitals through achievement of related KPIs
- Focus on executing In-hospital Action Plans by way of ANGELS Consultancy Process as well as to implement off-clinic ANGELS activities for target stakeholders
- Implementation of ANGELS tools (Gap Analysis, Checklists, Education, Simulation & Community) and support identification and development of stroke champions
- Support implementation of patient education, medication access etc.
- Adhering to Compliance, Code of Conducts and Policies - Responsible to ensure that all company and industry compliance topics/requirements are understood adhered and established local processes followed
- Registration of hospitals under ANGELS Initiative
- Develop Stroke Centers / Targeted List
- Improved thrombolysis rate & development of stroke-ready hospitals as per operational plans
- Analysis of base line audit and successful implementation of target activities
- Develop and customize hospital inputs (ANGELS tools) via consultation process
- Define quantitative goals / objectives (hospital stroke development status, thrombolysis rates etc.)
- Define qualitative goals / objectives (treatment guideline consideration, openness to collaborate, develop action plan)
- Aligning to ANGELS specific plans
- Activities: Description and timing of activity, stakeholders involved
- Resources: Available resources such as academic papers/literature, regulatory supporting documents, registry documents, etc.
- Maintain updated and complete target hospital database
- Develop / validate effective ANGELS Action Plans
- Develop and maintain relationships with stakeholders in target hospitals to improve stroke care
- Track achievement of ANGELS Action Plans and take corrective actions to ensure that target hospital categorizations are met on priority
- Utilizes Veeva or other BI supporting analysis processes to plan activities
- Validate and fully understand the Hospital Project Plans and planned Activities (e.g. simulation, multi-disciplinary meetings, etc.)
- Plan for logistics to execute the Hospital Project Plans
- Execute an effective Hospital Project Plan with the objective of maximizing identified opportunities to ensure achievement of ANGELS KPIs
- Provides consistent, timely and complete administrative duties and responsibilities
- Maintain and update hospital resource forms, records and tracks door to needle time and other stoke management KPIs in consulted institutions
- Prepares and provides ad hoc reports as requested by Management team
- Comply with all regulations regarding interactions with healthcare professionals and follow company Code of Conduct
- Take necessary action on issues of compliance
- Be a role model in compliance with local regulations, industry and company code of conduct
- Government / Disease / Medications knowledge
- Project management and Stroke pathophysiology and treatment knowledge
- Experience in account management (hospitals, centers)
- Experience working closely with KOLs, boards of director, health department, etc.
- Self development / learning
- Strong personal interaction skills
- Communication skills
- Negotiation skills
- Advanced organization skills across multiple, simultaneous initiatives
- Result and solution driven