Stroke Care Program Specialist in Ha Noi & North

Boehringer Ingelheim

  • Hanoi
  • Permanent
  • Full-time
  • 1 month ago
The PositionStroke Care Program Specialist
  • ANGELS initiative implementation within the allocated hospitals through achievement of related KPIs
  • Focus on executing In-hospital Action Plans by way of ANGELS Consultancy Process as well as to implement off-clinic ANGELS activities for target stakeholders
  • Implementation of ANGELS tools (Gap Analysis, Checklists, Education, Simulation & Community) and support identification and development of stroke champions
  • Support implementation of patient education, medication access etc.
  • Adhering to Compliance, Code of Conducts and Policies - Responsible to ensure that all company and industry compliance topics/requirements are understood adhered and established local processes followed
Tasks & Responsibilities1. Drive achievement in ANGELS KPIs: ensure achievement of ANGELS program KPIs
  • Registration of hospitals under ANGELS Initiative
  • Develop Stroke Centers / Targeted List
  • Improved thrombolysis rate & development of stroke-ready hospitals as per operational plans
  • Analysis of base line audit and successful implementation of target activities
  • Develop and customize hospital inputs (ANGELS tools) via consultation process
2. Define goals and set hospital project plan
  • Define quantitative goals / objectives (hospital stroke development status, thrombolysis rates etc.)
  • Define qualitative goals / objectives (treatment guideline consideration, openness to collaborate, develop action plan)
  • Aligning to ANGELS specific plans
  • Activities: Description and timing of activity, stakeholders involved
  • Resources: Available resources such as academic papers/literature, regulatory supporting documents, registry documents, etc.
3. Relationship management with hospital stakeholders
  • Maintain updated and complete target hospital database
  • Develop / validate effective ANGELS Action Plans
  • Develop and maintain relationships with stakeholders in target hospitals to improve stroke care
  • Track achievement of ANGELS Action Plans and take corrective actions to ensure that target hospital categorizations are met on priority
  • Utilizes Veeva or other BI supporting analysis processes to plan activities
4. Execute Hospital Project Plans and Activities with excellence
  • Validate and fully understand the Hospital Project Plans and planned Activities (e.g. simulation, multi-disciplinary meetings, etc.)
  • Plan for logistics to execute the Hospital Project Plans
  • Execute an effective Hospital Project Plan with the objective of maximizing identified opportunities to ensure achievement of ANGELS KPIs
5. Data management and Reporting
  • Provides consistent, timely and complete administrative duties and responsibilities
  • Maintain and update hospital resource forms, records and tracks door to needle time and other stoke management KPIs in consulted institutions
  • Prepares and provides ad hoc reports as requested by Management team
6. Comply with local regulations, industry and company Code of Conduct (COC)
  • Comply with all regulations regarding interactions with healthcare professionals and follow company Code of Conduct
  • Take necessary action on issues of compliance
  • Be a role model in compliance with local regulations, industry and company code of conduct
RequirementsMinimum Education / Degree Requirements: Bachelor's Degree in PharmacyRequired Capabilities (Skills, Experience, Competencies)*
  • Government / Disease / Medications knowledge
  • Project management and Stroke pathophysiology and treatment knowledge
  • Experience in account management (hospitals, centers)
  • Experience working closely with KOLs, boards of director, health department, etc.
  • Self development / learning
  • Strong personal interaction skills
  • Communication skills
  • Negotiation skills
  • Advanced organization skills across multiple, simultaneous initiatives
  • Result and solution driven
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Boehringer Ingelheim