Technical Support Manager - Coding & Marking machine

• Provide support to local distributors to solve technical issues;
• Provide to the customer the product specification and standards;
• Be a contact window between customer requirements with R&D team to find a solution;
• Provide strong service and technical advice to ensure partner and customer satisfactions;
• Assist Sales Manager and Key Account Manager with project management and technical discussion;
• Run technical training, materials and presentations for channels/distributors;

• Bachelor degree in Mechatronics, mechanical, and other engineering major;
• From 5 years of technical service experience in laser printer, bar code making machine, or similar product;
• Be able to understand basic Mechanical Structure Drawing and Circuit Diagram;
• Able to use Auto Cad software is a big plus;
• Good English and Vietnamese skills.
• Willing to travel;

• Attractive salary package including sale commission
• Flexibility
• Health care insurance
• Training
• Other benefit by company policy

Michael Page