OMS Engineer and Advisor (Assistant Manager, Operations Excellence)

• Ensuring all operational and performance tracking / management tools aspects for a successful deployment of performance tracking tools/systems are in place or planned in detail prior to and during the readiness and implementation phase, Tools include but are not limited to; Performance management systems, resource planning solutions, Smart Mobile device applications and various dashboards etc.
• Deliver consistent implementations across each assigned site within the region to ensure each site within the program scope has a standard DSC performance tracking/mgmt solution.
• Work with IT to establish the integration/extract from source systems, ensure all necessary hardware is in place for the implementation
• Complete an analysis of the data to highlight and detail areas where source systems are not providing data in the correct format or detail.
• Define, analyze and then map all effective processes in detail in preparation for application of standards.
• Creation of warehouse/location mapping where applicable to a sufficient level of detail ensuring future flexibility to enable effective maintenance whilst providing the platform for accurate standards to be built.
• Deliver effective training and knowledge transfer to site users and others on use of the performance tracking tools/systems, interpretation, maintenance and issue resolution.
• Share your experience and best practices between sites to improve engineering standards.
• In case of discrete standards define the detailed requirements, by job or task for Industrial engineering. Completing the required work studies or manage a contractor accordingly.
• Driver effective utilization of various OMS data system application and tools resulting in delivering value for the operation as well as wider business
• Document areas of opportunity either in process or equipment and share with site teams.
• Highlight and escalate any slippage or changes to the implementation plan on site in order to action appropriate measures.
• Highlight and define any interface or DHL Link work that may be required.
• Ensure that any risks and lessons learned are appropriately captured and communicated to regional OMS team
• Conduct health checks in line with sustainability models to ensure success of implementation
• Train and coach site champion and site leadership team on OMS First Choice principles and elements, performance cube and infrastructure
• Present the necessary infrastructure that will enable and deliver OMS First Choice [documentation, organizational, physical and technology points of view] and ensure their understanding and commitment
• Evaluate site performance cube with site leadership team and OMS First Choice champion, aligning ramp-up and next steps to improve utilized capacity
• Drive OMS First Choice Progress and escalated as needed
• Train and coach the development of OMS First Choice culture with site champion, owner and site management team
• Support OMS First Choice Champion to speed up the OMS First Choice coverage on site

• Bachelor’s degree
• Effective communication skills, with strong project and stakeholder management capabilities.
• Experience in performance management, productivity, and industrial engineering is highly desirable.
• Strong process understanding and a solid grasp of LEAN methodologies.
• Experience working within supply chain operations is essential.
• Highly systems-literate with a process-oriented mindset.
• Strong data analytics skills are a plus.
• Fluent in English (both written and verbal).

DHL