Customer Support Application Engineer
Adecco
- Ho Chi Minh City
- Permanent
- Full-time
- Provides technical support to garment factories needing guidance working with new products.
- Works with engineering team for trouble shooting customer application problems.
- Identifies areas for yield and efficiency improvements that would result in cost savings for customers and company.
- Updates manufacturing guidelines with learnings from working with customers.
- Bachelor's Degree in Engineering, or other science related field.
- 5-7 years of technical experience required.
- Working experience in down jacket and sportswear industry.
- Garment manufacturing knowledge with respect to design interaction with insulation and achieving desired garment performance requirements by brands
- Experience with helping to trouble shoot manufacturing issues on the factory floor with different processes of down/synthetic loose fill blowing, cutting, sewing.
- Social people skill to interact with customer factories to make them successful.
- Must be able to speak and write both English proficiently.
- Up to 40% travel, scheduling of travel is usually flexible.
- Countries to travel to include but are not limited to: Vietnam, China, Indonesia, Bangladesh, United States.