HSBC Vietnam Graduate Programme 2024 - Digital Business Services Management Associate
HSBC
- Vietnam
- Permanent
- Full-time
- Assist with day-to-day operations and administrative tasks for the whole DBS (including relevant teams: Operations, Performance Services, IT, Corporate Services, Procurement, Chief Control Office and Data & Architecture Office) to provide essential support for the bank through operations, technology, and key central business services:
- Operations: handle daily operational transactions for Wholesale and Retail clients accurately in accordance with agreed quality standards, ensure that transactions are executed in accordance with the established procedures and standards, demonstrate ways to improve service quality and exceed customer's expectations;
- Performance Services: work with teams internally and externally out of DBS to provide business management support (e.g. communications, strategy execution, financial management, governance and people engagement, transformation, administrative matters, etc.) and a wide range of employee services and benefits;
- IT: support IT initiatives by developing, implementing & managing the IT infrastructure, software, hardware and database
- Corporate Services: support Corporate Services functions including facilities management, space planning, property acquisition & disposal, leasing, health & safety, maintenance, design, construction and critical facilities management
- Procurement: assist with procurement activities to manage E2E lifecycle of all products, services and solutions provided to HSBC by external third-party vendors
- Chief Control Office: assist the Control Office with compliance monitoring, risk assessments, audits, etc.
- Data & Architecture Office: assist to align with the Group Data strategy to protect, enhance and unlock data cross HSBC
- Identify best practice opportunities within the team
- Contribute to the creation of a supportive work environment driven by HSBC values
- Demonstrate ways to increase productivity in the process
- Graduate with an undergraduate or post graduate Degree before 2023 in operations management, project management, strategic management, business management, banking or equivalent from a recognised university in Vietnam or overseas. Currently hold a minimum 3.2 cumulative GPA or overseas equivalent
- Experience with financial planning
- Good knowledge of the products/systems/applications used in the operational environment.
- Strong interpersonal skills.
- Effective communication skills/ problem solving skills
- Proficiency in Data Analytics/ Microsoft Office/ Power BI/ Organizational skills
- Have the legal right to work in Vietnam
- Be fluent in English and Vietnamese