Business Operations Manager, Digital Services
Ninja Van
- Hanoi
- Permanent
- Full-time
- Tracking of Marketing daily KPIs including: No of Leads Generated, SQL %, CPL, etc
- Tracking of Sales daily KPI including: CVR of the whole team, CVR of staffs, etc
- Suggest improvements to enhance sales/marketing performance to meet targets
- Collecting data from Sales and Marketing teams to create daily/ weekly/ monthly report
- Facilitate communication between the Sales and Marketing teams to streamline processes and improve cross-team coordination
- Support in building and training teams in Southeast Asian markets
- Manage communication between Nobi VN team and Nobi SEA team/vendors in SEA markets and support in translation between English and Vietnamese where needed
- Minimally 2 years of proven experience in sales operations/ operations or a related role
- Bachelor's degree in business, sales, or a related field. An MBA is a plus.
- Process Optimization
- Communication Skills
- Analytical and problem-solving skills
- Ability to work collaboratively and influence cross-functional teams
- The ability to communicate efficiently in English & Vietnamese