Customer Data Analyst, Associate

Findicia

Ho Chi Minh City
Permanent
Full-time

11 days ago
Apply easily

Accountabilities: The Customer Data Analyst, Associate (CDA) assists in collecting, managing, and analyzing customer data, creating a unified view. The CDA supports the core principles of the Data Management Office, contributing to making data a strategic asset for Datasite.Duties and Responsibilities:

Data Collection: Support customer data collection, ensure quality and integrity, assist with Salesforce requests.

Data Management: Maintain accurate and up-to-date customer databases.

Data Analysis: Identify trends and insights, assist with management reports.

Collaboration: Work with other departments to enhance customer experiences.

Compliance: Ensure data practices comply with regulations.

Data Quality: Follow standards, resolve issues, perform audits, cleanse and enrich data.

Innovation: Adopt AI technologies for data integrity and usability.

Cross-functional Support: Establish relationships, share insights, assist with special projects.

Qualifications:

Education: Bachelors degree in data science, Business Analytics, IT, or related field.

Experience: 1-2 years in data management/analytics.

Skills and Experience:

Analytical: Ability to derive actionable insights from complex data.

Communication: Good verbal and written skills for presenting data findings.

Problem-Solving: Strategic thinking and problem-solving abilities.

Attention to Detail: High accuracy in data analysis and reporting.

Technical: Proficiency in Microsoft, Salesforce, CRM systems, data analysis tools, and understanding of corporate hierarchies.

Physical Demands: Typical office environment with extended periods of computer use.Additional Information:Full-time hybrid role in Ho Chi Minh City, Vietnam

Findicia