CS Training Officer
- Hanoi
- Permanent
- Full-time
- Receive information from sales to deploy in-house and public training classes
- Contact customers and finalize training schedule
- Arrange trainers to conduct training
- Prepare materials and logistics for classrooms and trainers
- Update the training schedule to the training monitoring system
- Invoice and collect tuition fee
- Notify training results and send certificates to trainees
- Perform other tasks assigned by Managers
- Our job performance is within the framework of the BV Quality Assurance System, QHSE policy, Codes of Ethics and BV Group's policies and procedures.
- Bachelor's degree in English, Business Admin or Technical major
- At least 1 year working experience as Customer Service/ Admin/ Secretary position or relevant
- Customer orientation and ability to adapt to different types of character
- Ability to do multi-task, prioritize, and manage time effectively
- Good command of English (writing and reading)
- Having logical thinking and negotiation skills
- Good at problem-solving skill and teamwork
- Be open-minded and trusted
- Possess sound judgement, analytical skills and tenacity
- Has the ability to perceive situations in a realistic way
- To understand complex operations from a broad perspective