General Operator

• At least one year of experience in Customer services.
• Excellent communication skills in both English and Vietnamese.
• Have attention to detail.
• Strong time management skills.
• Strong problem-solving skills.
• Be a team player with a "can-do" attitude.
• Be willing to work flexible shifts.
• Able to work on special events and holidays.
• The ability to work collaboratively in a fast-paced environment.
• The ability to work under pressure is necessary.

• Professionally deals with customers' inquiries promptly.
• Responsible for processing all transactions efficiently.
• Suggest changes or improvements to increase accuracy and efficiency in the operations procedures.
• Conduct department's reports.
• Assist the General Manager in creating Operations documents.
• Operate the firm's backend system.
• Provide customer service.
• Resolve and follow up on pending transactions, escalating where needed.
• Ensuring all transactions are performed following the company's Compliance Rules.
• Ad-hoc tasks.

• Friendly working environment, advanced learning & self-development, multi-disciplinary approach.
• Birthday, Happy Hours.
• Opportunity to meet and work with leading experts in many fields.

NodeFlair