Client Solutions Manager (Apps & Gaming), Vietnam
- Ho Chi Minh City
- Permanent
- Full-time
Client Management being a Consultant to clients and internal stakeholders
- Provide consultation, strategy, and media plans for advertisers based on their business objectives
- Support and work with the sales team on pre-sale research and pitch
- Provide pre-campaign workshops to help advertisers and their agencies to design brand campaigns for success
- Analyze campaign performance data to offer clients data-driven business insights and simultaneously use those insights to improve our advertising offeringsCampaign Management & Revenue Impact
- Coordinate and collaborate with ad ops, product, R&D, measurement teams, etc. internally to ensure a smooth and successful campaign execution
- Conduct post-campaign reviews and analysis to rationalise campaign performance and uncover insights, to provide strategic marketing recommendations for advertisers
- Analyze past campaign performance to discover common trends and patterns to build best practice
- Kick-off campaigns with clients and manage all timelines, assets and opportunities for optimization
- Investigate and work directly with product and engineering teams to help them troubleshoot client issues during a campaignProduct Adoption & Scale
- Proactively lead product update discussions, educate brands and agencies on TikTok's new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns
- Serve as an external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnerships
- Kick-off campaigns with clients and manage all timelines, assets and opportunities for optimization
- Investigate and work directly with product and engineering teams to help them troubleshoot client issues during a campaignQualifications:Minimum Qualifications
- Minimum 5+ years of experience in digital advertising, with a focus on app performance marketing (UA, retargeting, programmatic)
- Deep expertise in mobile measurement partners (MMPs) like Adjust, AppsFlyer, or Branch, and familiarity with SKAdNetwork
- Strong analytical skills (Excel, SQL, or data visualization tools) and experience with A/B testing
- Advanced campaign strategy and execution app performance campaign
- Excellent communication and presentation skills, with the ability to influence C-level stakeholders.
- Experience with ad verification partners (IAS, DV, MOAT), branding/performance measurements and campaign optimization based on internal and 3rd/4th party data a plus
- Passionate for marketing in TikTok, excellent listening skills and proactive about collaborationPreferred Qualifications
- Self-starter, fast learner with a can-do spirit
- A team player and collaborator
- A growth mindset with strong commitment to continuous learning and improvement