Senior Coordinator, Vendor Logistics Program
- Hanoi
- Permanent
- Full-time
- Generate new vendor logistics business and manage relationships with local factories/vendors.
- Monitor pipeline opportunities and support ad-hoc pricing while offering suitable VLP product bundles to factories/customers.
- Enhance the overall customer experience and support the Commercial/KAM value proposition.
- Position APLL to engage with key stakeholders, influencers, and decision-makers within customer organizations.
- Train the customer service team on the product menu to ensure effective support.
- Analyze sales and market data to identify growth the North opportunities.
- Develop and implement strategic business plans to attract new clients and nurture existing relationships.
- Conduct client visits and external activities to strengthen partnerships and enhance customer satisfaction.
- Collaborate with cross-functional teams to align solutions with customer needs and improve service delivery.
- Manage service contracts and client data, ensuring proper oversight of P&L.
- Holder of University/ College Degree in Foreign Trade, Economics, Transportation, Logistics, or equivalent qualification.
- Minimum 3 years of experience in international freight forwarding, logistics operations, or supply chain solutions.
- Strong communication and presentation skills in Vietnamese and English (oral and written).
- In-depth knowledge of the logistics industry in Vietnam and high sales process discipline.
- Excellent analytical skills, attention to detail, and ability to identify market trends.
- Proactive, self-motivated, and creative with a passion for business and strong organizational capabilities.
- Good negotiation and interpersonal skills, with a growth mindset and a commitment to customer service.
- Ability to work effectively under pressure and uphold professional values and integrity.
- Preferred: Experience with APLL clients, factories, systems, and processes.