Customer Relation Specialist
Capital Investment Pro
- Viet Tri, Phu Tho
- US$10,800 per year
- Permanent
- Full-time
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- You have at least 1 year experience within a Customer Service or Customer Success role, ideally within the Ecommerce / Marketplaces and Payments / Cryptocurrencies industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong team player who can manage multiple stakeholders
- You are a self-starter and demonstrate a high level of resilience
- You are adaptable and thrive in changing environments
- Leadership Role
- Opportunity within a company with a solid track record of performance
- Attractive Salary & Benefits